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Google Maps Reviews are a Quality-Control tool for your business.
From the 1-star Review shown above,Client arrived at 7:00 PM, but the shop was already closed.However, Google Maps showed “Open until 8:30 PM.”
is this a Fake Review?No.At the bottom of the Review, you can see a Thumbs-Up (Likes) icon.When a Review has 4 Likes, it means multiple clients experienced the same problem.This is not a personal complaint and it is a Repeated Mistake.
There are only 2 possible business Mistakes: Your Google Maps business hours are set incorrectly, orYour staff closed earlier than the stated operating time.Both are business management mistakes, not client problems.Fix the Mistake,you Grows Better.
From the 1-star Review shown above,Client arrived at 7:00 PM, but the shop was already closed.However, Google Maps showed “Open until 8:30 PM.”
is this a Fake Review?No.At the bottom of the Review, you can see a Thumbs-Up (Likes) icon.When a Review has 4 Likes, it means multiple clients experienced the same problem.This is not a personal complaint and it is a Repeated Mistake.
There are only 2 possible business Mistakes: Your Google Maps business hours are set incorrectly, orYour staff closed earlier than the stated operating time.Both are business management mistakes, not client problems.Fix the Mistake,you Grows Better.
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